Frequently asked questions

Should I bring my animal with me to the reading?


Your animal does not need to be present as Vicki will be reading energy rather than physical form. If your reading is over the phone or by Zoom whether or not to bring your animal is entirely up to you. If your animal is reactive or will be distracting to you, Vicki suggests you think about and tend to that before the reading begins. If the reading will be done in person, Vicki prefers you come by yourself, and actually requires that. Please feel free to bring a picture to show Vicki AFTER the reading!




How should I prepare for a reading?


Here are a few tips for getting the most from your reading: Make sure you're in a quiet place with minimal noise and distraction. Turn off any cell phones, phones, or devices which are not being used to complete your reading. Bring a note book or piece of paper to take notes. Often the messages which come through make sense in the moment, and some times their meaning becomes clearer later. It's good to have your notes to refer to.




What is your cancellation policy?


Appointments may be cancelled or rescheduled once with 48 business hours notice. Please be sure of your schedule and be certain you want to book a reading before doing so. If you cancel with 48 business hours notice or more, 80% of your fee will be refunded. If you cancel with less than 48 business hours notice there will be no refund. If you wish to reschedule with 48 hours business hours notice or more, you may have one opportunity to reschedule for any available time up to 3 months from your original appointment date. If you do not complete your appointment within this 3 month grace period, your appointment will be forfeited and no refund will be issued. It's an either or - cancel or reschedule. If you opt to reschedule your appointment with 48 business hours notice, you cannot choose to cancel later and receive a refund. Again, please be certain before booking and thank you for your understanding!




What happens during a reading?


During a reading, Vicki will connect first with the human to get a feel for their energy and personality as it relates to the reading. This makes the connection to the animal stronger and often gives insight into the lessons. She will then connect with the animal for the same purpose. In a shorter reading there is time for the human to ask one question of their animal. Longer readings leave time for at least one more question, and perhaps more depending on their nature and the length of reading selected. In general a 30 minute reading can do 1 to 2 questions, and a 45 minute reading can do 3 to 4. Next Vicki will explore the soul lessons the animal is working on with their human. As she goes through the various steps she will report to you what she sees, hears, feels and knows as it's relayed to her. She will check in with you at various points to see if the information is making sense to you, and/or if we need to linger a bit longer in an area. Often what doesn't make sense at first comes into clearer focus as the reading progresses. Shorter readings are like dipping your toes in the water. Each step gets touched on briefly before moving to the next. Longer readings leave more time to linger in the various areas and to explore more deeply the lessons.




Can Vicki communicate with animals who've crossed over?


Yes, Vicki can communicate with animals who are crossed over, alive or even wild animals. It can also be an animal you're thinking about adopting.




What makes soul level readings different from other animal communication readings?


Traditionally, animal communication has been about the 3D or phyiscal realms: What kind of food do they like? How are they getting along with other animals in the household? Do they like they're bed? Etc. Soul Level Animal Communcators® can also do this type of communication; they take it further and explore the lessons the animals are teaching their humans. Vicki's teacher, Danielle MacKinno, has been the pioneer of this type of animal communication.




Can Vicki diagnose an illness with a reading?


Animals will sometimes talk about or show Vicki physical issues they're experiencing, although this should never be used as a diagnosis. If you're concerned your animal is experiencing phyisical issues, you should always take them to a vet. An animal communication reading is no substitute for veterinary care.




Legal


By visiting this web site or by making an appointment through this website you accept the following terms and conditions with Vicki Sontheim and Victoria Leigh Enterprises. Please read them carefully. Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and data compilations is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by United States and international copyright laws. Disclaimer of Warranties and Limitation of Liability
This site is provided on an “as is” and “as available” basis. No representations or warranties of any kind are made, expressed or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, this site’s owner disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. This site’s owner does not warrant that this site, its servers, or e-mail sent from this site are free of viruses or other harmful components. This site’s owner will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
Privacy Policy
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.
These practices may be changed and any changes will be posted. Changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. The information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.
Cookie and tracking technology may be used, depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
Vicki Sontheim and Victoria Leigh Enterprises Disclaimer
This service is provided for entertainment purposes only and no guarantees are implied or stated. Clients must be 18 years or older to book, receive and/or purchase a session, product or service. Sessions are not a substitute for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained Veterinarian or other health care professional if such services are required. ALL sessions, products, and services content are subject to the client’s interpretation.





©2020 by Vicki Sontheim